Prices
The prices used on this website and in our communication are always inclusive of 21 percent VAT, unless explicitly stated otherwise.
Shipping
If the ordered item is in stock, it is usually shipped the same or the next working day. If the item is not in stock and the delivery time is longer than 10 working days, we will notify you by email.
If the item cannot be delivered within 30 days, we will notify you by email, and if you do not agree with the new delivery date, you can cancel the purchase agreement at that time free of charge.
Domestic shipments are carried out by DHL, the best quality parcel service in the Netherlands. The shipping time is usually 1 working day. When the shipment is on its way, you will automatically receive an email from DHL with the tracking code to follow your shipment.
International shipments are also carried out by DHL. The shipping time is usually 2-3 working days.
Note!
DHL requires a signature upon receipt, so it is very important that someone is present at the delivery address. Deliveries to a P.O. box are not possible.
If the shipment is returned to us because no one was present to receive it multiple times, we are obliged to charge the usual shipping costs again. This applies to all the above shipping methods.
Pro-Racing reserves the right to choose a different shipping method without giving reasons.
Shipping Costs
Netherlands
- Mailbox shipping: shipping costs € 3.95*
- Order amount up to € 100.00: shipping costs € 7.95
- Order amount from € 100.00: shipping costs FREE
*Applies to all products with low weight and relatively small dimensions. For example, you can think of sticker sheets, helmet screw sets, cords, balaclavas, gloves, some merchandising, etc. In summary; if it fits through the mailbox, you only pay € 3.95 for shipping.
Belgium, Luxembourg, Germany, England
- Order amount up to € 150.00: shipping costs € 11.95
- Order amount from € 150.00: shipping costs FREE
Shipping of products from our webshop to other countries
- Inquire about the possibilities
Note: for shipping the following large and/or heavy products, we apply a surcharge!
- Seats in the categories Motorsport and Tuning
- Pit boards (excluding letters)
- Sparco helmet box
- Sim products: complete + seats + bases + floor mat
- Sparco monitor / TV support
- Office chairs (excluding accessories)
- E-Scooters / electric scooters
Surcharge for large and/or heavy products
- Netherlands: € 14.95 per product
- Belgium, Luxembourg, Germany, England: € 24.95 per product
- Other countries: inquire about the possibilities
Partial shipment on request
Good to know: when an order needs to be shipped in parts at the customer's request, the additional shipping costs are at the customer's expense.
Right of Withdrawal and Returns
You have a cooling-off period of 14 days to return the product without giving reasons, starting on the day of receipt of the product. From the moment of the return notification, you have another 14 days to return the product. The product can only be returned unused and in the original packaging.
The return costs for returning the order are at your expense.
We will credit the amount within 14 days.
Use the PDF forms below for a return shipment.
The entrepreneur reimburses all payments from the consumer, including any delivery costs charged by the entrepreneur for the returned product (if the entire order is returned), without delay but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait with repayment until he has received the product or until the consumer proves that he has returned the product, whichever is earlier. The entrepreneur uses the same payment method for repayment that the consumer used, unless the consumer agrees to a different method. The repayment is free of charge for the consumer.
If the consumer has chosen a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to refund the additional costs for the more expensive method.